Queen Palace

Great location, but that’s where the positives end. Unfortunately, the rest of the experience did not live up to expectations. The air conditioning was inadequate, and when I raised the issue, I was falsely told that the temperature would be adjusted remotely — despite the unit being a basic, local AC system. Breakfast was below average, with eggs that were visibly old and discoloured. The staff appeared untrained and unprofessional, often seen joking around in a way more fitting for a hostel than what this establishment claims to be — a hotel. Speaking of which, this is not a hotel in any meaningful sense of the word. At best, it’s a hostel with private rooms. Most seriously, the hotel charged my card 1,400 EUR in error and failed to refund the amount during my week-long stay — or in the weeks that followed. I was forced to file a police report and a formal complaint with my bank, while the hotel continued to give evasive and misleading responses. I strongly advise others to stay elsewhere. The location cannot compensate for the poor management and lack of integrity.

Absolutely loved this hotel. Clean, elegant, comfortable. We stayed in the patio/jacuzzi suite and it was totally worth it. Amazing views, friendly staff and the location was perfect for visiting and shopping. Would definitely stay here again!